Privacy Policy

Effective Date: 10-10-2025

 

1. Introduction

 

Reyansh Designs ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your information in connection with your use of our website, services, and online store (the "Platform").

By using our Platform, you consent to the collection and use of your Personal Information in accordance with this policy.

 

2. Information We Collect

 

We collect information that can be used to identify you, known as "Personal Information" (PI), and specific "Sensitive Personal Data or Information" (SPDI), primarily to facilitate your purchases and improve our services.

 

2.1. Personal Information (PI)

 

  • Contact & Account Data: Name, email address, phone number, and password.

  • Transactional Data: Products purchased, date and time of transaction, and purchase history.

  • Shipping & Billing Data: Billing address, shipping address, and information provided for customisation (e.g., specific sizing requests).

 

2.2. Sensitive Personal Data or Information (SPDI)

 

  • Financial Data: Bank account details, credit card/debit card numbers, or other payment instrument details necessary to complete a transaction. (Note: This data is typically processed by secure third-party payment gateways, and we do not store full payment card details.)

 

2.3. Automatically Collected Data

 

  • Usage Data: IP address, browser type, operating system, pages viewed, time spent on the website, and referring URLs.

  • Cookies: Small text files stored on your device used for tracking user preferences, shopping cart contents, and analytics (see Section 5).

 

3. How We Use Your Information (Purpose of Collection)

 

We use your collected data for the following legitimate commercial purposes:

Purpose Type of Information Used Basis for Processing
Order Fulfilment Name, Address, Phone, Transactional Data Necessary for Contractual Obligation
Payment Processing Financial Data (SPDI) Necessary for Contractual Obligation
Customer Service Name, Email, Phone, Order History Legitimate Interest & Service Provision
Custom Product Creation Design images, measurements, PI Necessary for Contractual Obligation
Marketing & Promotions Email, Usage Data Explicit Consent (Opt-in)
Website Improvement Usage Data, Cookies Legitimate Interest (Analytics)
Legal Compliance All PI & SPDI Compliance with Law (IT Act, SPDI Rules, etc.)

 

4. Disclosure and Sharing of Your Information

 

We do not sell your Personal Information to third parties for their marketing purposes without your explicit consent. We may share your information only in the following necessary circumstances:

  • Service Providers: With third-party service providers who assist us in operating our business, such as:

    • Payment Processors: To securely handle payment transactions.

    • Logistics Partners/Couriers: To deliver your purchased products.

    • IT & Hosting Providers: To maintain the website's functionality and security.

  • Affiliates/Sister Concerns: With our sister concerns, KidsBucket and Balaramapuram Kaithari, Reyansh_Designs_Wedding_Couture only where necessary for internal administration, reporting, or fulfilling a service you requested.

  • Legal Compliance: When required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users.

 

5. Cookies and Tracking Technologies

 

We use cookies to enhance your shopping experience:

  • Essential Cookies: Required for the website to function (e.g., maintaining your logged-in status and shopping cart).

  • Analytics Cookies: Used to analyze how users interact with our site, which helps us improve performance and design.

  • Marketing/Targeting Cookies: Used to display relevant advertisements to you on other websites.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

 

6. Data Security and Retention

 

6.1. Security Practices: We have implemented reasonable security practices and procedures to protect your Personal Information and Sensitive Personal Data or Information from unauthorized access, disclosure, alteration, and destruction. This includes using secure connections (SSL), restricting access to data, and ensuring our third-party partners adhere to similar security standards.

6.2. Data Retention: We will retain your Personal Information for as long as necessary to fulfill the purpose for which it was collected, to provide services, to comply with legal obligations (such as tax and accounting laws), or as required to resolve disputes.

 

7. Your Rights

 

Under Indian law, you have the right to:

  • Access: Review the Personal Information we hold about you.

  • Correction/Update: Correct or update any inaccurate or incomplete Personal Information.

  • Withdraw Consent: Withdraw your consent for the collection and processing of your Sensitive Personal Data or Information. Please note that withdrawing consent may affect our ability to provide certain services to you (e.g., payment processing).

  • Opt-Out: Opt-out of receiving promotional or marketing communications from us at any time by following the unsubscribe link in the emails.

 

8. Grievance Officer

 

In accordance with the Information Technology Act, 2000, and rules made thereunder, we have appointed a Grievance Officer to address consumer complaints and concerns.

 

9. Changes to this Privacy Policy

 

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

 

10. Contact Us

 

If you have questions about this Privacy Policy, please contact us at:

Reyansh Designs Store Address: Double Street, Balaramapuram, Kerala - 695501 Contact Number: 9495550950, 8891060950 Email: reyanshdesigns24@gmail.com